1. Agreement and eligibility
These Terms govern your use of Lazora, a CRM service provided by [COMPANY LEGAL NAME] (“we,” “us”). By using the service you agree to these Terms. You must be at least 18 and authorized to bind your business. Contact: [CONTACT EMAIL].
2. Accounts and workspace administration
Provide accurate information, protect your credentials, and notify us of unauthorized access. Workspace owners and administrators manage access, roles, invitations and business records. You are responsible for your users and for securing accounts, including using multi-factor authentication where available.
3. Customer data and acceptable use
You retain ownership of customer data and grant us permission to process it only to provide and secure the service. You must have lawful rights and necessary consent to upload personal information. Do not upload unlawful content, sensitive regulated data unless separately agreed, malware, or use the service for spam, harassment, unauthorized access or infringement.
4. Fees and service changes
Any fees, billing periods, renewal terms and plan limits will be shown in an applicable order or checkout before purchase. No paid subscription is created merely by registering. We may change the service or these Terms with reasonable advance notice for material changes. Changes apply prospectively; you may stop using the service if you disagree.
5. Suspension, termination and data
You may request account closure at [CONTACT EMAIL]. We may suspend or terminate access for violations, security risks or legal requirements. On termination, access ends; contact us promptly to request available data exports. Data is retained or deleted under our Privacy Policy and applicable law. Archived records are not the same as deleted records.
6. Intellectual property and third parties
We and our licensors retain rights in the service, software and branding. Your limited right to use the service does not transfer those rights. Third-party services, if enabled, are governed by their own terms; we do not guarantee them.
7. Disclaimers and liability
To the maximum extent permitted by law, the service is provided “as is” and “as available,” without warranties of merchantability, fitness or noninfringement. We do not guarantee uninterrupted or error-free operation. Neither party is liable for indirect or consequential damages. Our aggregate liability is limited to fees you paid in the preceding 12 months, or $100 if none, except where law prohibits limitation, or for fraud or willful misconduct.
8. Governing law and disputes
These Terms are governed by the laws of [STATE], United States, excluding conflict-of-laws rules. Courts located in [STATE] have jurisdiction, subject to nonwaivable rights. Contact [CONTACT EMAIL] first so we can try to resolve a dispute informally. Invalid provisions do not affect the remaining Terms. These Terms and applicable orders form the entire agreement.