1. Who we are and scope
[COMPANY LEGAL NAME] operates Lazora. This policy explains how we handle account, usage and CRM information. For business contact records, the customer generally decides the purposes of processing and we process on their behalf. Contact our privacy team at [CONTACT EMAIL].
2. Information we collect
We collect account details such as name, email, preferred language and workspace membership; CRM information you upload such as contacts, leads, notes and tasks; and security or usage information such as login events, audit records, device details and IP addresses. Do not upload sensitive information that is not necessary for your business.
3. How we use information
We use information to operate the CRM, authenticate users, manage workspaces and invitations, provide support, prevent abuse, maintain audit records and comply with law. We do not sell personal information or share it for cross-context behavioral advertising. We do not use customer CRM content for advertising.
4. Sharing and service providers
Information is shared with authorized workspace users, service providers for hosting, authentication and email delivery, and authorities when legally required. Providers may process data only for contracted purposes. We may disclose information in a business transfer with appropriate safeguards. Request our current provider list at [CONTACT EMAIL].
5. Storage, cookies and international processing
We use essential browser storage and session technologies for sign-in, security and language preferences. Optional analytics, if introduced, will be disclosed before use and consent obtained where required. Information may be processed in the United States and other countries where our providers operate, using safeguards required by applicable law.
6. Retention and security
We retain account and CRM information while needed to provide the service, satisfy legal obligations, resolve disputes and prevent abuse. Contact us for applicable retention periods and deletion requests. Audit logs are append-only during retention; archiving does not erase records. We use access controls and company isolation, but no system is perfectly secure.
7. Your choices and rights
Depending on your location, you may request access, correction, export, deletion, restriction or objection, or withdraw consent where applicable. Contact [CONTACT EMAIL]. We verify identity and respond within legally required periods. For CRM data held by your employer or another business, contact that workspace owner first. You may complain to your local privacy regulator. We do not discriminate for exercising privacy rights.
8. Children, updates and contact
The service is intended for business adults, not children under 18. We do not knowingly collect children’s information. We will notify users of material policy changes and update the date above. For questions or requests, contact [COMPANY LEGAL NAME] at [CONTACT EMAIL], [STATE], United States.